Front Desk Careers
Join Our Talented Team & Support The Musical Growth Of Adults & Families!
Do you have a
warm, upbeat, and helpful personality?
Do you have experience in high traffic, customer-facing environments with a keen eye for detail?
If so, we’re looking for you to join the Toronto Arts Academy & Singer’s Edge family
TORONTO’S CONTEMPORARY MUSIC SCHOOLS!
This page is for front desk applicants only. Please be aware that it may take a few weeks or more to review application submissions, and due to the volume we receive we are not able to respond to everyone. We ask that applicants do not call the academy about employment opportunities.
What is Toronto Arts Academy?
Our mission is to provide a safe environment where our students can build the musical skills they can enjoy for a lifetime. We’ve invested heavily in building a community of supportive, fun and friendly staff that all believe in that goal.
Our academy values individualized learning, where students can build essential creative skills and learn to exercise that creativity so they can experience a lifetime of success in any area.
What is the Front Desk Role?
This role comprises of a trifecta of service, sales, and admin tasks.
SERVICE: You will be assisting current students both over the phone, and in person with their music lessons delivering exceptional and award-winning customer service! As we communicate with our students often by phone, we’re looking for that GOLDEN VOICE, that sounds amazing on the phone with a great tone and excitement for our customers. If anyone has told you that your voice should be on the radio, we’re looking for you!
SALES: Registering new students, and doing follow up phone calls, all using scripts. An ability to be confident, and sell yourself as well as our services are important. You should also have a warm, bubbly personality, and familiar with working with a variety of personalities.
ADMIN: Other tasks involve: database entry, cleaning, communicating with teachers, staff and clients and interacting with customers.
How To Apply:
If you are interested in applying for our front desk position, please note there is a detailed application process. Please note that the application process for this position takes about 25 minutes:
1) Leave us a voicemail at 647-362-9120 with: a) your name, spelling it for us slowly and clearly, b) your customer service experience or public-facing background, c) what makes this service position the best for you, your life, and your long-term goals.
2) Complete our 15-min review here. (If you have previously applied and submitted this review and are reapplying, but you do not need to do this review again. You may submit a follow up application without it).
3) Complete a typing test
4) Email us your resume.
Toronto Arts Academy provides the best instructors
The instructors are knowledgeable, caring, and are practicing musicians. The Academy is also well-organized and well-run administratively. My son and I have taken music lessons in many other different places and from other instructors, and the Toronto Arts Academy provides the best instructors and the best set up we have experienced.
What makes Us Different?
At Toronto Arts Academy, everyone from the front desk to your chosen teacher cares about you and your music journey to ensure you reach your goals.
Our teachers are chosen for their extensive musical background in their specific instrument discipline, and for their genuine dedication to teaching.
Our students have included Grammy winner The Weeknd, Juno winners Hollerado & Alyssa Reid, broadway performers, jazz singers, film actors, and many more.
Our innovative program has been condensed into a highly regarded book The Singer’s Instinct and has been used by prominent international institutions like Disney, Paul McCartney’s LIPA, Musician’s Institute in Los Angeles, Japan School Of Music, and more!
We Guarantee the Best Music Teacher fit.
With over 30 carefully selected music teachers between 2 locations, we guarantee to have the best teacher match for you! We aim to provide a great experience for you and your family, or get your money back.
TOP SIX REASONS why you should work for us!
1. A supportive, fun, and friendly community that is enjoyable to work in.
2. Flexible desk hours.
3. Organized and professional operation systems
4. Enjoy a rewarding career where your efforts are rewarded and your work makes a difference in the lives of others. Support the next generation of great musicians and you can make a difference!
5. By having high standards, we are accomplishing great and exciting things. We select top musicians who are skilled at working with children and adult students. Our families are assured of the highest quality experience.
6. Lots of paid training, and room for advancement with more pay.
Very Caring... Thinks highly of his staff
“The owner is very caring towards the staff and is a great boss. I worked for another school before where the owner was terrible with business. Sometimes it would take weeks to get paid. Not here. Very skilled at what they do, runs the business very well, and thinks highly of his staff.”
J.M., Voice & Piano Teacher
Toronto Arts Academy & Singer’s Edge are privately owned schools that were founded in 2000.
We are the fastest growing music teaching school in the GTA with over 600 happy students attending weekly classes. Our students are a blend of kids and adults.
We realize that many of our students may not necessarily become professional musicians, bu through learning music we can become strengthened, expressive, and dynamic members of society. We provide a fun but educational environment with a well organized administrative team and first rate equipment and facilities.
Committed To Finding The Best Music Teachers
Many of our drum teachers have toured the world playing professionally and understand the needs of the pop/rock music industry.
Recent Music Posts
Check out some of our latest posts on learning drums!
The team is amazing! You just have to experience it.
The team is amazing! You just have to experience it, from the front desk to coaches to admin staff – everyone is super positive, smiling and helpful. I absolutely love this place! My coach Galen is amazing, I have only been practicing for a year and I already sound SO MUCH BETTER! Not to mention his support through performances and tests. If you are looking for a place to develop your artistic skills – you found it!